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Terms And Conditions

Terms and Conditions

Effective Date: [Insert Date]

Welcome to Wat A Bowl! By accessing or using our app and services, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before using the Wat A Bowl mobile application or services.

1. Acceptance of Terms

By registering, subscribing, or using any services provided by Wat A Bowl, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please refrain from using our services.

2. Services Provided

Wat A Bowl is a subscription-based app offering fresh, pre-cut fruit bowl delivery services. Users can recharge their wallets and subscribe to daily or periodic fruit deliveries.

  • All deliveries are subject to availability and are limited to specified service areas within Bangalore.
  • We reserve the right to modify or discontinue any service at our discretion without prior notice.

3. User Responsibilities

By using the Wat A Bowl app, you agree to:

  • Provide accurate and up-to-date personal and delivery information.
  • Maintain the confidentiality of your account credentials.
  • Ensure timely wallet recharges to avoid service interruptions.

You must be at least 18 years old to use our services.

4. Subscription and Wallet Recharge

  • Users can subscribe to daily or periodic fruit bowl deliveries by recharging their wallet within the app.
  • Wallet Usage: Wallet balances can only be used for services provided by Wat A Bowl and cannot be transferred or withdrawn.
  • Refund Policy: Wallet recharge amounts are non-refundable except in cases of service errors attributable to Wat A Bowl.

5. Payments and Billing

  • Payments must be made through the payment gateways integrated within the app.
  • Users are responsible for ensuring sufficient funds for subscription renewal and wallet recharge.
  • In case of failed transactions, please contact us at [Insert Support Email/Number].

6. Cancellations and Modifications

  • Users can modify or cancel subscriptions by notifying us at least [Insert Timeframe] before the next scheduled delivery.
  • In case of cancellation, any unused wallet balance will remain in your account for future services but will not be refunded.

7. Delivery Policy

  • Delivery times are subject to location and availability.
  • If a delivery is delayed or unsuccessful due to incorrect information provided by the user, Wat A Bowl will not be held liable.
  • Users must notify us of delivery issues within 24 hours of the scheduled delivery time.

8. Refunds and Replacements

  • Refunds or replacements will only be issued for damaged or spoiled products, provided that claims are made within 24 hours of delivery and supported with proof (e.g., photographs).
  • Refunds, where applicable, will be credited as wallet balance within 7 business days.

9. User Conduct

Users must not:

  • Misuse the app or services in any way that violates applicable laws or regulations.
  • Engage in fraudulent activities or provide false information.
  • Attempt to disrupt the functionality of the app through unauthorized access, hacking, or introducing malicious code.

10. Intellectual Property

All content, trademarks, logos, and materials on the Wat A Bowl app are the intellectual property of Wat A Bowl. Users may not copy, reproduce, or use any content without prior written permission.

11. Limitation of Liability

Wat A Bowl is not liable for:

  • Delays or disruptions caused by events outside our control (e.g., natural disasters, technical issues, etc.).
  • Health reactions caused by food allergies unless explicitly disclosed by the user in advance.
  • Unauthorized access to your account due to user negligence.

12. Termination of Services

We reserve the right to suspend or terminate user accounts or services without notice for any violation of these Terms.

13. Amendments to Terms

Wat A Bowl reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting. Users are advised to review these Terms periodically.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

15. Contact Us

For questions or concerns about these Terms, please contact us:

  • Email: Support@watabowl.com

By using Wat A Bowl, you agree to these Terms and Conditions. Thank you for choosing us as your healthy lifestyle partner!